1.
Introduction to Management
January-2004 [0]
July-2004 [2]
1. Give
very brief (2-3 lines) answers to the following questions:
a) Define
any four Fayol's Principles. [2]
January-2005 [0]
July-2005 [10]
1.
a) Explain
any four Principal activities of Management Process. [4]
4.
c) A
common misconception is that organizations with to have managers with
technical skills and not with human relations skills. Why this
statement is not correct? [6]
January-2006 [0]
July-2006[4]
1.
a) Explain
the skills, which a manager should possess. [4]
January-2007 [0]
July-2007 [4]
1.
a) Explain
in brief, four main propositions of classical approach to
management. [4]
January-2008 [0]
2.
Planning
January-2004 [18]
2.
a) 'Managerial
planning seeks to achieve a coordinated structure of operations.'
Comment. [6]
b) 'Policies
are guideposts for managerial action.' Do you agree with the
statement? Support your answer with reasons. [6]
c) Explain
role of procedures and budget for effective planning. [6]
July-2004 [11]
1. Give
very brief (2-3 lines) answers to the following questions:
b) Differentiate
between Strategy and Policy. [2]
4.
a) Bring
out the essentials of planning process. [4]
b) Discuss
role of budget as a tool of planning. [5]
January-2005 [5]
1.
a) Give
very brief answers to the following questions:
iii) Name
any two forecasting tools widely used in business forecasting.
[2]
b) Define
the following:
v)
SWOT [1]
c) Distinguish
between
iv) Strategy
and Strategic Policy [2]
July-2005 [0]
January-2006 [8]
1.
a) Explain
the role of SWOT Analysis in planning. [4]
c) Discuss
various steps of planning process [4]
July-2006[10]
1.
d) What
do you understand by SWOT Analysis? [4]
2.
a) ‘Managerial
planning is a mere ritual in a fast changing environment.’ Comment.
[6]
January-2007 [3]
5.
b) Discuss
the following:
iii) SWOT
Analysis [3]
July-2007 [6]
2.
a) Distinguish
between ‘Mission’ and ‘Vision’. How are goals set in
Management by objectives? [6]
January-2008 [12]
2.
b) What
is the relevance of forecasting in business? Name any two forecasting
tools widely used in business forecasting. [6]
7.
b) Distinguish
between “Mission” and “Vision”. How are goals set in
Management by objectives? [6]
3.
Organizing
January-2004 [18]
3.
a) 'Organisation
is an important tool to achieve enterprise objective.' Explain this
statement with help of steps in organization. [6]
b) Define
span of control. Explain the factors, which determine span of
control. [7]
c) Explain
basic principles of organization. [5]
July-2004 [2]
1. Give
very brief (2-3 lines) answers to the following questions:
c) Define
span of management. [2]
January-2005 [19]
1.
a) Give
very brief answers to the following questions:
i) Explain
the concept of matrix organization. [2]
c) Distinguish
between
v) Delegation
and Decentralization [2]
2.
a)
"Sound organisational structure is an essential prerequisite of
effective management" Comment. [5]
5.
a) What
are the similarities and differences between delegation and
empowerment? [10]
July-2005 [12]
1.
c) “Sound
organizational structure is an essential prerequisite of effective
management” Do you agree with the above? Justify your answer.
[4]
b) Describe
the logical relationships between division of work,
departmentalization, hierarchy and co-ordination. [8]
January-2006 [8]
1.
g) Distinguish
between:
ii) Authority
and Responsibility [2]
7.
b) Write
short notes on any three of the following:
i) Information
organisations [3]
ii) Knowledge
Level systems in an organization [3]
July-2006[19]
1.
c) ‘Organising
consists of two sub-processes—differentiation and integration.
[4]
2.
b) ‘Delegation
of authority is the key to organization.’ Discuss the statement and
state the guidelines for effective delegation of authority.
[8]
3.
a) ‘Formal
and informal organizations are not two different forms, but are two
dimensions of the same organization.’ Discuss and bring out clearly
the differences between the two. [7]
January-2007 [9]
6.
a) What
is the theory of organizational behaviour? Explain the nature of
Organisational Behaviour. [9]
July-2007 [13]
1.
c) What
are the main principles of delegation of authority? [4]
5.
b) Distinguish
between Formal and Informal Organization. [9]
January-2008 [26]
1.
d) Explain
the concept of matrix organization. [4]
e) Given
a choice between delegations and empowerment, suggest which one
should be adopted by a HR-Manager to enhance organization’s
efficiency and effectiveness. [4]
2.
a) “Sound
organizational structure is an essential prerequisite of effective
management”. Comment. [6]
4.
a) ‘Formal
and informal organizations are not two different forms, but are two
dimensions of the same organizations.’ Discuss and bring out
clearly the differences between the two. [6]
6.
a) Why
is innovation a very important expect of sustainence in modern
businesses? How is innovation typically managed in an organization?
[6]
4.
Staffing
January-2004 [4]
1. Give
brief (one or two sentence) answers to the following questions:
c) Define
any one method of Job analysis. [2]
d) Differentiate
between Job enlargement and Job enrichment. [2]
July-2004 [2]
1. Give
very brief (2-3 lines) answers to the following questions:
d) Define
job enrichment. [2]
January-2005 [0]
July-2005 [4]
1.
e) Distinguish
between Job Enrichment and Job Enlargement. Illustrate with examples.
[4]
January-2006 [2]
1.
g) Distinguish
between:
i) Job
Rotation and Job Enrichment [2]
July-2006[0]
January-2007 [6]
b) Discuss
the following:
i) Job
Design and Appraisal [3]
ii) Job
Description [3]
July-2007 [4]
1.
b) What
do you mean by job rotation, job enlargement and job enrichment?
[4]
January-2008 [4]
1.
g) “Job
rotation is one of the ways to make a job enriched.” Is the
statement true or false? Justify. [4]
5.
Directing (incl. Decision Making)
January-2004 [0]
July-2004 [20]
1. Give
very brief (2-3 lines) answers to the following questions:
e) Define
motivation process. [2]
5.
a) Explaing
Herzberg's two factors theory of motivation. [6]
b) Explaing
any one model of leadership. [6]
c) Explain
role of motivation in leadership. [6]
January-2005 [18]
1.
a) Give
very brief answers to the following questions:
ii) What
is the "great-man" approach to leadership? [2]
2.
b) "Leadership
style should be sustainable and it can not be unless it comes from
within." In the light of the statement, discuss various
leadership styles. [10]
7.
a) In
what ways does using an electronic spreadsheet package provide
today's manager with the necessary capabilities for effective
decision-making? [6]
July-2005 [32]
1.
f) Compare
and contrast between programmed decisions and non-programmed
decisions. Give two examples of each. [4]
2.
a) Explain
the rational decision making process? Explain the importance of
Decision Support System in the decision making process.
[10]
3.
a) How
is Maslow’s hierarchy of needs related to motivation in
organizations? [8]
b) Explain
the major contingency approaches to leadership. [10]
January-2006 [5]
6.
b) What
is decision making? Discuss various types of decision-making
environments. [5]
July-2006[11]
1.
b) ‘Leadership
is an interpersonal influence process.’ Explain. [4]
3.
b) Define
Communication. What are the essentials for good communication system?
[7]
January-2007 [9]
3.
a) Discuss
Decision Making System. What are the types and nature of decisions?
Explain. [9]
July-2007 [10]
1.
d) Explain
the five needs in the “Needs Hierarchy” given by Maslow.
[4]
4.
a) Explain
the different systems of leadership. What are the merits and
limitations of ‘democratic leadership style’? [6]
January-2008 [5]
3.
a) What
are the four stages of decision making as described by Simon?
[5]
6.
Controlling
January-2004 [2]
1. Give
brief (one or two sentence) answers to the following questions:
b) Why
Planning and Control are interdependent? [2]
July-2004 [2]
1. Give
very brief (2-3 lines) answers to the following questions:
f) Explain
Mechanism of Control. [2]
January-2005 [15]
4.
a) "The
controlling function of management is similar to the function of a
thermostat in a refrigerator." Elucidate the statement and bring
out the main steps in the control process. [10]
b) State
the role of a good management information system in achieving an
efficient and effective control system in an organisation.
[5]
July-2005 [4]
1.
b) What
are the involved in a basic control process. [4]
January-2006 [4]
1.
f) What is
an effective control system? Discuss. [4]
July-2006[0]
January-2007 [0]
July-2007 [4]
1.
e) What
are the essentials of a good system of control? Enumerate them.
[4]
January-2008 [6]
6.
c) State
the role of a good management information system in achieving an
efficient and effective control system in an organization.
[6]
7.
Production and Operations Management
January-2004 [24]
1. Give
brief (one or two sentence) answers to the following questions:
e) What
is production planning? [2]
a) Distinguish
between efficiency and effectiveness. [2]
m) Explain
any one technique of inventory control. [2]
6.
a) Distinguish
between routing and scheduling in production planning and control.
[7]
b) Discuss
the role of statistical quality control in ensuring better product
quality. [5]
c) What
important factors should be taken into account in deciding the
location of
i) a
sugar mill?
ii) a
textile mill? [6]
July-2004 [2]
1. Give
very brief (2-3 lines) answers to the following questions:
g) Explain
any one inventory control method. [2]
January-2005 [10]
1.
b) Define
the following:
iv) EOQ
[1]
c) Distinguish
between
i) Production
and Productivity [2]
ii) Efficiency
and Effectiveness [2]
5.
b) Explain
the role of statistical quality control is ensuring better product
quality. [5]
July-2005 [6]
4.
a) Why
aggregate planning is necessary in operations management?
[6]
January-2006 [19]
1.
b) State
the objectives of production planning and control. [4]
2.
c) Discuss
any two types of control charts. [4]
4.
c) Define-
ii) SQC
[1]
iv) CAM
[1]
5.
a) What
are the factors determining production control procedures? Explain.
[9]
July-2006[18]
1.
e) Explain
the main objectives of Statistical Quality Control. [4]
4.
a) Explain
the meaning and objectives of Quality Control. [7]
b) What
is product life cycle? Discuss the different stages in the lifecycle
of a product. [7]
January-2007 [26]
1.
b) What are
the Jobs of Production and Operations Management? Explain.
[4]
d) What are
the elements of Production Control? [4]
3.
b) What
is Statistical Quality Control? What are the areas of usages of
statistical quality control? Discuss. [9]
4.
a) Define
Material Requirements Planning (MRP). What are the objectives of MRP?
Discuss. [9]
July-2007 [10]
1.
f) What
are the main stages in the development of a new product? List them in
brief. [4]
2.
b) Explain
the importance of ‘production planning’. List the steps in the
process of production planning. [6]
January-2008 [6]
4.
c) What
is a product life cycle? Discuss different stages in the life cycle
of a product. [6]
8.
Marketing Management
January-2004 [20]
1. Give
brief (one or two sentence) answers to the following questions:
f) What
are different 'P's of marketing? [2]
5.
a) Explain
the term marketing. Also distinguish between marketing and selling.
[5]
b) 'Marketing
research is the milestone of marketing strategy.' Discuss.
[6]
c) Distinguish
between advertising and sales promotion. On what basis you suggest
the build up of advertising budget. [7]
July-2004 [20]
1. Give
very brief (2-3 lines) answers to the following questions:
h) Explain
"Ps" of Marketing. [2]
2.
a) Define
marketing and differentiate it from selling. [4]
b) What
is marketing mix? [4]
c) Define
the term price. Explain various methods of pricing. [10]
January-2005 [0]
July-2005 [6]
4.
b) What
are the pricing strategies a firm can adopt to respond to a price cut
initiated by a competitor? [6]
January-2006 [16]
2.
a) What
is meaning and scope of marketing research? What are the main steps
involved in marketing research? Discuss. [9]
4.
a) What
are the functions performed by distribution channels. [7]
July-2006[4]
2.
c) What
are the benefits and limitations of interactive marketing for a
business? [4]
January-2007 [4]
1.
f) What are
the applications of Marketing Management? [4]
July-2007 [6]
2.
c) What
is Marketing Management? List the main tasks of marketing management
in 21st
Century. [6]
January-2008 [0]
9.
Financial Management
January-2004 [22]
1. Give
brief (one or two sentence) answers to the following questions:
g) Define
Break-even analysis. [2]
h) What
are the main decisions that are taken by a finance manager in a
company? [2]
4.
a) What
factors should be taken into account for determining the capital
structure of a company? [6]
b) Discuss
the following as a tool for investment decisions:
i) Payback
Period
ii) NPV.
iii) IRR.
[6]
c) What
is the difference between Gross Working Capital and Net Working
Capital? State the sources of financing working capital requirement
of a company. [6]
July-2004 [20]
1. Give
very brief (2-3 lines) answers to the following questions:
i) Define
Break Even Analysis. [2]
3.
a) Discuss
the broad areas and objectives of Financial Management. [4]
b) Discuss
the factors, which determine fixed capital and working capital of a
company. [6]
c) Describe
the methods for investment decision by an enterprise. [8]
January-2005 [16]
1.
b) Define
the following:
i)
IRR [1]
3.
a) Every
manager in an organisation is supposed to take some decisions and so
is the finance manager. Discuss what the main decisions taken by a
finance manager in an organisation and also; the objective followed
by him while taking these decisions. [10]
b) Why
should a firm carry Working Capital though such a capital do not earn
a high rate of return? Also, state, the difference between Net
Working Capital and Gross Working Capital. [5]
July-2005 [10]
5.
a) List
and explain the factors, which influence the working capital needs of
a firm. [10]
January-2006 [14]
1.
d) “Investment
decisions are irreversible in nature and hence, more risky.”
Discuss. [4]
2.
b) Describe
various capital budgeting techniques. [5]
3.
c) “Balance
Sheet records stock of assets and liabilities while Profit and Loss
Account records flows of income and expenses.” In the light of this
statement, distinguish balance sheet from Profit and Loss account.
[5]
July-2006[18]
5.
a) Compare
NPV (Net Present Value) and IRR (Internal Rate of Return) methods of
Investment decisions. Which one of the two, you find to be more
rational and why? [9]
b) Why
do firms need working capital? What are the main components of
working capital management? [9]
January-2007 [9]
2.
b) Explain
the functions of Financial Management and its applications.
[9]
July-2007 [9]
3.
a) Explain
the main components of ‘Working Capital’. What is importance of
working capital management? [9]
January-2008 [12]
5.
b) Describe
various capital budgeting techniques. [6]
7.
c) What
is the importance of working capital management in an organization?
[6]
10.
Human Resources Management
January-2004 [0]
July-2004 [2]
1. Give
very brief (2-3 lines) answers to the following questions:
j) What
is HRIS? [2]
January-2005 [0]
July-2005 [12]
1.
d) What
are the objectives of Employees’ Performance Appraisal?
[4]
5.
b) What
is Human Resource Planning? [4]
c) What
are the important steps in Human Resource Planning? [4]
January-2006 [7]
3.
a) Discuss
concepts and perspective of human resource management. [7]
July-2006[4]
1.
f) Discuss
Employees Stock Option Plan as an incentive scheme for employees.
[4]
January-2007 [18]
4.
b) Discuss
concepts and perspective of human resource management. [9]
6.
b) What
is Primary Compensation? Explain the requisites of a sound primary
compensation structure? Discuss. [9]
July-2007 [18]
3.
b) What
is performance appraisal? Discuss the essential of a sound
performance appraisal system. [9]
5.
a) What
is Human Resource Planning? What is its importance in Human Resource
Management? [9]
January-2008 [6]
5.
a) Discuss
the concepts and perspective of human resource management.
[6]
11.
Information Systems, Organization, Management & Strategy
January-2004 [24]
1. Give
brief (one or two sentence) answers to the following questions:
i) Show
by diagram only flow of information in an organization.
[2]
j) Differentiate
between software and hardware requirement for an efficient
information system. [2]
k) What
is knowledge management system? [2]
7.
a) Define
decision support system and how it is different from expert system?
[7]
b) What
is spreadsheet? How is it useful for a manager in decision making?
Support your answer with suitable examples. [6]
c) Differentiate
between data, information and knowledge. [5]
July-2004 [24]
1. Give
very brief (2-3 lines) answers to the following questions:
k) Explain
flow of information in an organization. [2]
l) Explain
Role of IT in Business Performance. [2]
n) What
is Transaction Processing System? [2]
6.
a) Explain
role of IT in decision-making process. [6]
b) Differentiate
between MIS and DSS. [6]
c) Explain
Knowledge Management System. [6]
January-2005 [8]
1.
iv)
State the role of an expert system in business decision-making.
[2]
b) Define
the following:
iii)
MIS [1]
c) Distinguish
between
iii) Decision
Support System and Expert System [2]
7.
b) Write
short notes on any three of
the following:
iii) Transaction
Processing System [3]
July-2005 [10]
6.
a) List
and explain the six major types of information systems in
organization. Who are the users of each of these six systems?
[10]
January-2006 [30]
4.
b) How
can information system support strategies at the firm level?
[5]
c) Define-
iii) DSS
[1]
d) Specify
any two informational needs of a finance manager that can be
satisfied through a suitable information system. [2]
6.
a) What
is information? What is the need of information? What is information
technology? Discuss properties and scope of information.
[10]
c) What
is knowledge based expert system? Discuss. [3]
7.
a) Discus
briefly Technical Approach, Behavioural Approach and Socio-Technical
Approach to information systems. [9]
July-2006[26]
1.
g) Explain
the types of Decisional Support Systems. [4]
4.
c) Explain
Knowledge Management System in brief. [4]
6.
a) Define
Management Information System (MIS). What are the pre-requisites of
an effective MIS? [10]
7.
b) Describe
the phases of System Development Life cycle. [8]
January-2007 [30]
1.
a) What are
the objectives of MIS? Discuss. [4]
e) Explain
the decision support system concept and how it differs from
traditional MIS. [4]
g) What is
Knowledge Management Systems? [4]
2.
a) Define
expert system. Discuss knowledge-based expert system. [9]
5.
a) Give
examples of several ways of expert systems that can be used in
business decision-making situations. [9]
July-2007 [34]
1.
g) Explain
in brief about Transaction Processing System (TPS). [4]
4.
b) What
are characteristics of a Decision Support System? How do they differ
from those of Executive Support System? [6]
c) What
is the role of a sound ‘Information System’ in decision-making in
modern originations? [6]
6.
a) What
do you mean by information system? Illustrate various types of
Information Systems. [10]
b) Explain
the flow of Information in an organization? [8]
January-2008 [28]
1.
b) What
is Knowledge Management System? How will it help an organization?
[4]
2.
c) Explain
the role of an expert system in business decision making.
[6]
4.
b) Describe
different phases of System Development Life cycle. [6]
6.
b) What
is case-based reasoning? How does it differ from an expert system?
[6]
7.
a) Explain
briefly Transaction Processing System (TPS). What is OLTP?
[6]
12.
Information Systems and Managerial Functional Areas
January-2004 [0]
July-2004 [0]
January-2005 [8]
6.
b) Identify
the four basic data needs of - Personnel Manager, Finance Manager,
Production Manager and Marketing Manager for their respective
decision making problems. [8]
July-2005 [0]
January-2006 [0]
July-2006[8]
6.
b) Explain
the role played by financial information system in making financial
decisions. [8]
January-2007 [4]
1.
c) What are
the type of decisions and the areas of their involvement? Discuss.
[4]
July-2007 [9]
7.
a) Explain
information requirements of a Personal manager for better decision
and integration with overall information system with in the
organization. [9]
January-2008 [0]
13.
Current Issues in Information Systems
January-2004 [4]
1. Give
brief (one or two sentence) answers to the following questions:
l) Define
ERP and CRM. [2]
n) Name
current challenges for IT management. [2]
July-2004 [11]
1. Give
very brief (2-3 lines) answers to the following questions:
m) Define
E-commerce. [2]
4.
c) Explain
SCM, ERP and CRM. [9]
January-2005 [19]
1.
a) Give
very brief answers to the following questions:
v)
Name current challenger for IT management. [2]
b) Define
the following:
ii)
CRM [1]
6.
a) The
internetworked enterprise is the best model for the business use of
information technology in the present century.' Do you agree or
disagree? Give reason(s) for your answer. [5]
c) One,
of the concerns of the consumers making online purchases is about the
confidentiality about their credit/debit card information that is
vulnerable to interception by network sniffers. You are required to
suggest any two-security measures, which can take care of this
concern of the consumers. [2]
7.
b) Write
short notes on any three of
the following:
i) Enterprise
Resource Planning (ERP) [3]
ii) Role
of E-Commerce in Marketing [3]
iv) Application
of Artificial Intelligence in Modern Business Organisation
[3]
July-2005 [30]
1.
g) Briefly
explain role of E-Commerce in marketing? [4]
6.
b) Explain
CRM. What are the five common steps in CRM? [8]
7.
a) Explain
e-business with the help of examples. What is B2B transaction?
[9]
b) Explain
the impact of e-business on supply chain management. [9]
January-2006 [26]
1.
e) Explain
how the Internet is changing business model in present day firms.
[4]
3.
b) What
is e-commerce? How is e-commerce business model is different from
that of traditional commerce? [6]
4.
c) Define-
i) ERP
[1]
5.
b) What
is the goal of installing supply chain management software? Do we
need to have ERP software before we install supply chain software?
[9]
7.
b) Write
short notes on any three of the following:
iii) Role
of information in supply chain management [3]
iv) Intranet
and Internet [3]
July-2006[14]
3.
c) How
can Internet technologies improve relationships and service for a
business? [4]
7.
a) What
is ERP (Enterprise Resource Planning)? Explain the different types of
ERP systems. [10]
January-2007 [18]
7.
a) Identify
and give examples of several ways that e-Commerce applications
provide significant business value to a company and its customers.
[10]
b) What
companies are expecting from their future use of Intranets, extranets
and enterprise information portals. [8]
July-2007 [9]
7.
b) What
is E-Commerce? Explain its uses in Modern Business. [9]
January-2008 [31]
1.
a) Explain
the role of E-commerce in the functional area of Marketing.
[4]
c) How
do information systems facilitate supply chain management? Explain
briefly. [4]
f) What
is the role of Artificial Intelligence in Modern Business
Organisations? [4]
3.
b) What
is the impact of the Internet on organizations and their process of
management? How is the Internet changing the economics of information
and related business models? [8]
c) What
is channel conflict? Why is it becoming a growing problem in
electronic commerce? [5]
5.
c) Explain
the role of information systems in enterprise resource management.
[6]
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